1. Are your prices
in Australian Dollars?
Yes, all prices quoted on our website are in Australian
Dollars unless otherwise stated.
2. What payment
methods do you accept?
Reseller packages can only be paid through PayPal.
You can fund your PayPal account through a credit card
or bank account.
3. How fast will
the account be setup?
Your reseller account will be activated within 24 hours.
4. Will my clients
find out about Unlimited-Space.com?
We attempt to be anonymous as possible by allowing you
to have your own DNS name servers. We will also never contact
your customers directly.
5. What reseller
plans are available?
Please see our reseller packages
page
for plan details.
6. How do I bill
my clients?
Unlimited-Space.com will not bill your clients. You are
responsible for collecting payments from your customers.
This allows you to offer more payment options if you choose
and you can charge any amount for your packages.
7. How do I manage
my accounts?
We provide you with an online control panel to easily view
and maintain your accounts. Through this control panel
you can create new accounts, suspend, terminate and upgrade
accounts.
8. Do you provide
technical support for my clients?
You will be responsible for supporting your clients. If
you are unable to answer any questions from your clients,
you can contact us and relay the answer to your client.
9. What services
can I resell?
You can resell our hosting service by creating your own
packages.
10.
What if I decide to leave Unlimited-Space.com?
You can choose to leave at any time. As you own your
client's accounts, you can also move them away at any
time.
11.
What support will I be given?
We provide technical support 7 days a week
via email and phone. Support tickets will generally be responded
to within 30 minutes.
12.
What are the specs of the hosting servers?
All our servers have different specs and components. Whenever
a sever reaches what we feel is it's limit, a new server
is launched. Generally, the servers are all dual core with
1024 - 2048 MB RAM.
13.
Can I host adult sites?
No. You or your clients cannot host adult sites.
14.
How long have you been in business?
Unlimited-Space.com started in 2002.
